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ENECO
Ook ENECO energie gebruikt Black Box-producten

Eneco is a Dutch service provider specialized in the delivery of gas, electricity and heat, with subsidiaries throughout the whole country. Eneco Energy services approximately 4 million people. The company is also responsible for street lighting in its regions. The main office and several divisions are based in Rotterdam.


De situatie

ENECO's division 'Toonfrequent' is responsible for switching off and on the street lighting and day- and night power in the regions of Rotterdam, The Hague and Delft. Because they recently transferred to a new operating system, they needed a new network connection to centrally operate of all locations in the region. They asked the division 'Bedrijf Telecom Net' (BTN) to help them install a new computer network.


The BTN division looked for a supplier that could deliver products for this complex project, and found Black Box Network Services. A Black Box technical specialist visited the Eneco locations to get an impression of existing cabling, and adapted the proposed products to the present situation.


De oplossing

A few locations were already joined through a G.703-connection (fiber optic or lease line). By using Ethernet-to-G.703 bridges (LBU2090) the existing G.703-connections could be used to set up a transparent Ethernet-network connection. The other locations used copper connections. G.SHDSL L2/3 network extenders were used to bridge the relatively long (approx. 8 kilometers) distance between these locations.
Guided by Black Box Tech Support over the telephone BTN was able to install ENECO's first telecom network themselves.
Now everything operates as desired; the employees from the Division Toonfrequent can operate from every location, which saves them a lot of time traveling between locations.

Mr. de Rijke, Eneco's BTN Division: We are particularly happy with the excellent service Black Box offers. They really distinguish themselves in this aspect. They rake the time to provide support during installation. And because they're 24 hours available for


Mr. D. Manuputty, Eneco's BTN Division:
Black Box's extensive catalogue was very useful to us. The technical explanation makes the technology and products quite easy to understand. And if we need additional information, we call Tech Support.